Make connections and apply at least 3 sociological terms, concepts, or theories
from any of the first 8 chapters in the textbook “Introduction To Sociology”.
Write a paper reviewing and reflecting on the film and applying the concepts.
Describe some of the unorthodox strategies covered by Terris during this era that made Lockheed become “…a byword for the shady practices of American multi-national corporations, and a major impetus for new legislation…”.
2. On the issue of overseas bribes, Terris asks the questions, “Who was hurt by the [overseas bribes to secure sales of aircraft]? The competitors, of course, but what was unethical about beating out the competition that was playing by the same rules?” (p.59). What do you think about a situation where underhanded and back door deals are the way the game is played if everybody is on the same playing field? That is to say, if everybody is playing by the same shady rules, is it unethical to compete? In your reading you will note that defense contractors continued to find themselves in hot water well into the 1970s as a result of overpricing and additional charges of bribery. In the late 70s Lockheed established its first code of ethics and later the major defense contractors came to the table to level the playing field with the Defense Industry Initiative (DII), by agreeing on a set of ethical principles. This was an important turning point as was bringing Norman Augustine on board.
3. Why was the DII so important to the eventual success of Lockheed Martin’s ethics program?
4. Discuss Norman Augustine’s and Dilbert’s contribution in helping Lockheed Martin turn the corner with its ethics program.
Briefly discuss your biggest responsibility and to whom. Why?
What do you say to a global audience who is shocked and horrified by what is happening?
Define three distinct and varied audiences and how you will choose what aspects to focus on with each:
Anguish, safety records, financial loss, etc. Be specific.
State your overriding purpose for your ongoing outreach and the focus for each audience.
Discuss how to create and maintain credibility based on your communication style and emotional intelligence.
Explain the channels you will use to contact people – TV newscasts, internet, live presentations, individual letters, etc. Be specific and explain your choices and how they might be effective.
Scenario:
World Wide Airlines (WWA) Flight 979 has gone missing over the China Sea, and there has been no communication with it since 10:04 p.m. ET last night. Flight 979 is an Airbus A380 carrying 598 passengers and a full complement of the crew on its way from New York to Singapore. Passengers are from at least 13 countries. WWA is the third largest airline company in the world, and you are the vice president of communication.
An organization decides that they don’t want to spend the large amount of money to use a 360-degree survey from an established vendor and instead decides to develop their own survey. An employee in the human resource department is asked to create a list of 50 questions about different areas of leadership performance. Two of the senior managers look at the questions briefly and then send out the survey as part of a 360-degree process. Once the results come in, there is no rhyme or reason to the results. For example, one top performing leader in the organization gets perfect performance scores from some employees and very negative scores from other employees. Management is not sure if the results from the survey can be trusted or not.
2. A unit in one organization is having a lot of performance issues and senior management is not sure of the reasons for this. They don’t want to fire any employees, but they do think some of the supervisors need to improve their leadership skills. The survey is sent to five employees, which includes two supervisors and three direct reports. They are told that although the survey will be anonymous, the results of each survey will be shared with all five employees; the names will be removed from each survey, and they will all be able to see the evaluation scores on each question. When senior management sees the survey results, they find that all five employees received almost perfect scores and no useful information from the surveys can be found.