How do I go about developing a training program that will be really useful and make people excited? What are the steps I need to take?” 3. “How should I communicate the training program to the corporate and retail employees? Should the new training I develop be communicated in the same way?” 4. “Do you think that we should look at changing pay and benefits? Why or why not?” 5. “Can you please help me draft a training program framework for what we have discussed? Do you think I should design one for both the corporate offices and one for the retail stores?”