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Listening for a Vision of Resolution

Author:Stephen J. Hoch and Howard C.Kunreuther
Publisher:John Wiley & Sons

In Chapters 16 and 17, Levine describes the importance of active listening as an unconditional mechanism for creating a vision of what resolution will begin to look like. This can only be accomplished after we have totally understood everyone’s concerns. Levine lists nine questions that can help clarify that vision. Discuss how you would go about inserting these questions into a conflict resolution discussion and which ones would be most important from your perspective and why?

In your opinion, what does Red Carpet need to change? Should the change be transformational, developmental, or transitional, and why?

Respond to the scenario below with your thoughts, ideas, and comments. Be substantive and clear, and use research to reinforce your ideas. Now that you have gained an understanding of Red Carpet, Leroy has asked you to join in on a preliminary meeting with the VP of HR and other members of the organization to discuss change. The meeting is important because many employees are unsure of their role in the change process. In fact, the VP of HR has not settled yet on what type of change is needed or how to start the change process. Leroy has asked you to participate in the discussion to help clarify information needed about the change process. Review the Red Carpet scenario for this course, and with your classmates, discuss the following questions that will provide insight into the change process: 1. In your opinion, what does Red Carpet need to change? Should the change be transformational, developmental, or transitional, and why? 2. What employees or employee groups should be included in the change process, and why?

A 6-year-old has a yellow vaginal discharge. The examination is otherwise normal. What are key points in the history and physical examination?

A 6-year-old has a yellow vaginal discharge. The examination is otherwise normal. What are key points in the history and physical examination? How would you approach differ if the patient were a sexually active 16-year-old? What are similarities and differences in the approach?—-

Suppose you are a critic and you want to convince people that the true tragic hero of Antigone is (A) Antigone or (B) Creon, or (C) both. In a paragraph or two, present your own views, and support your opinion with details from the play.

Suppose you are a critic and you want to convince people that the true tragic hero of Antigone is (A) Antigone or (B) Creon, or (C) both. In a paragraph or two, present your own views, and support your opinion with details from the play.