According to Jeston (2018), “Sustainability is determined by an organization’s ability to create and deliver value to all stakeholders on a continuing basis.” This means that organizations must take a strategic approach to managing their business processes, planning for future improvements to meet changing business needs. In Table 22.1 in your textbook, Jeston gives the most common risks associated with ensuring sustainability of process improvements. For this Discussion: For each of the risks listed, explain how the risk affects process improvement sustainability. Thinking about your process improvement project, how could you have incorporated the idea of sustainability earlier in the project? How would you handle a situation where key stakeholders don’t support the activities needed to sustain the process improvements that were implemented?
