Identify at least 2 metrics that can be used for measuring software process improvements.

Process improvement initiatives must be measured to determine whether the steps taken are achieving the desired results. Imagine that your software development group has been working on several process improvements, and your supervisor would like a status report on the progress made.

Use the library and Internet to search for information about software process improvement, and make sure to cover the following points:

Identify at least 2 metrics that can be used for measuring software process improvements.
Summarize the methodology that is used to collect and evaluate these metrics.
In your opinion, what are the obstacles that might inhibit the collection and evaluation of these metrics?
Discuss how you would overcome any difficulties during the collection and evaluation of these metrics.