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Describe the company’s principle product, or product type. Does the product have tangible or intangible attributes, or both? Introduction of OPM, Products, and Productivity

Based upon your understanding of the Module 1 materials, answer the following questions: 1. How would you classify the company: as service, merchandising, manufacturing, or hybrid? Why? 2. Describe the company’s principle product, or product type. Does the product have tangible or intangible attributes, or both? Part II Chez Louise is a high-end French restaurant serving dinner only, between 6 and 11 p.m. six nights per week (closed on Mondays). The restaurant was recently purchased by a national chain, and underwent a complete renovation. The renovation—which cost $1.6 million—expanded capacity, increased staff, added menu items, and changed the motif from Provençal rustic to Parisian chic. It also substantially increased menu prices. The information below summarizes the state and activity of the business for the three months before the renovation, and for three months following its reopening. The figures are the monthly averages of the three-month periods. The parameters are as follows: Settings/night: The average number of place settings, or places where a guest could sit at any given point in time. The dishes and flatware are, of course, replaced between guests. This number is averaged over time, because the tables can be rearranged to accommodate parties. It’s also not the same thing as seats, because bench seating can accommodate more or fewer guests, depending upon conditions. Guests/night: The average number of guests served between opening and closing, per night. Returns/night: The average number of guests (per night) who have patronized the restaurant at least once in the previous month. This is determined from credit card records. Income/night: The average total payments received from guests, minus operating expenses, per night. Here are the operations numbers. Before renovation After renovation Settings/night 10 25 Guests/night 20 55 Returns/night 1 3 Income/night 1000 3200 Calculate the following productivity numbers. Show your work. Productivity units Before renovation After renovation Gain (%) Guests per setting Returns per setting Income per setting Which of the gains would you consider most important? Least important? Why?

What is a Chekhovian ending and why, in relationship to the history and form of the short story, does it matter?

What in your view makes the genre distinctive? Support your argument with reference to close readings of at least three stories. 2. What is a Chekhovian ending and why, in relationship to the history and form of the short story, does it matter? Support your argument with reference to close readings of at least three stories. 3. Why does the short story form lend itself so successfully to film adaptation? Support your argument with reference to one of the following combinations, using both the film and the story: a) ‘Rita Hayworth and the Shawshank Redemption’/ The Shawshank Redemption ; b) ‘Brokeback Mountain’/ Brokeback Mountain ; c) ‘Chance’/‘Soon’/‘Silence’/ Julieta. 4. The short story, particularly in the present, is often used to explore the most domestic of details, the most mundane of events. Why, for example, does Helen Simpson choose to write about a door and why does it matter and/or work? Support your answer with reference to at least three stories. 5. Focussing on the work of either Jhumpa Lahiri or Chimamanda Adichie, discuss the role of the short story in exploring one or more of the following issues: race, gender, dislocation, class. 5. How does the work of Lydia Davis challenge the short story form? 6. What is the future of the short story? Does digital technology constitute an opportunity or a threat?