Find a recent article in the Wall Street Journal (or other reputable news source) that discusses an operational win or challenge that a company has gone through which has had a significant impact on its business. In selecting your article: a. Do not limit your search to organizations in any particular sector. Remember that best practices are everywhere if you are willing to look for them. b. Identify the wins/challenges that connect to one of the topics we are covering in the upcoming week (design of goods and services). 2. Write a brief introductory “executive summary” identifying the organization, the challenge and the current state of affairs. Remember to include a link to the article for easy reference. a. Explain which Operations Management practice this article is most closely associated with b. Summarize the problem and the impact that the tools had (or could have had) in addressing it c. Explain how this example can be used as a lesson in your own organization to either point to an area of opportunity for a similar win, or to warn of a potential risk that could have significant impact on your business
