Identify current trends driving the present and future of human services in terms of delivery and quality of services. Technology has been growing by leaps and bounds over the last 20+ years, and it has affected all aspects of human functioning. Still, people have basically not changed. We still need food, medical care, work, good relationships, etc. In our world, people are both more connected through technology and yet more isolated than ever before. Paradoxically, living in America, the most prosperous nation in the world, many people still struggle to receive even adequate services. In the following discussion, we will examine how human services agencies can navigate through the ever-changing climate of challenges