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Describe one driver of organizational transformation that can be undertaken at your position within the organization. Identify and assess the individual and cooperative activity(ies) needed to transform the organization to support innovation.

Revise supplements of your transformational plan from Part I and Part II Summarize the organization, the level of analysis, and the position you hold. Describe one driver of organizational transformation that can be undertaken at your position within the organization. Identify and assess the individual and cooperative activity(ies) needed to transform the organization to support innovation. Identify and assess the innovation strategy(ies) needed to carry out organizational transformation. Continue to develop your transformational plan: Update the innovation metric(s) and success criteria identified in your Transformation Business Case, and provide link(s) between innovation success and organizational transformation.

Identify and assess the business strategy(ies) needed to carry out organizational transformation. Identify and assess the innovation strategy(ies) needed to carry out organizational transformation.

Identify and assess the business strategy(ies) needed to carry out organizational transformation. Identify and assess the innovation strategy(ies) needed to carry out organizational transformation. Estimate finance and operating budget implications of those strategies in the short (1-3 years) and long (5+ years) frameworks.

Distinguish between actions with a technology characteristic and those with organizational, social and economic characteristics.

specify which of the Resilience dimensions (4 R’s) you have selected to improve over the current resilience condition of the ECOT. Reminding the reader how you evaluated its status in Assignment 1 will set the stage for your improvement. (See the Rubric for Assignment 1, question 2, posted in CANVAS.)

Alternately, you can choose a new “R” but then you will also want to provide a measure of the current ECOT condition with respect to your new R, which you will improve on.

My expectation is an organized presentation of objectives explicitly linked with the T, O, S, and E community resilience parameters; measures explicitly linked with objectives, and scales (ordinal, interval and/or ratio). Consider doing this as a table since this organization should show the association between T, O, S, and E with Objectives/actions, and Measures/Scales clearly:

 

Community resilience parameter Objective/Action Measure & Scale

 

Distinguish between actions with a technology characteristic and those with organizational, social and economic characteristics. When in doubt, check the Bruneau paper for guidance.

Objectives should make sense and be directly related to the response to the ECOT flood. You have limited information, and are free to make assumptions, but they should be reasonable within the roles of office occupants (faculty, staff, a few students) or owners/operators. You could put yourself in the position of an office occupant who had work to do every day and think through what your objectives would be for response to the ECOT flood. Alternately, put yourself in the position of the owner/operators and consider their objectives for the flood response. Don’t get carried away. We have discussed how different stakeholders may have different objectives, but you need only supply one objective/action for each of the T, O, S, and E parameters.

Similarly with measures, don’t get carried away. There are probably lots of appropriate measures of the effectiveness of the objectives/actions you propose. Again your information is limited, so stick to what  is a defendable measure, both in terms of availability of equipment or labor or physical constraints. Define your scale in terms of type (ordinal, interval or ratio – nominal is not a good scale for showing improvement); units; range. If you choose an ordinal scale (poor, fair, good, etc.) define what these ratings mean in terms of resilience performance indicators (poor = total loss of all academic-related functions, fair = loss of one or more components with partial functionality, etc.) Technically, utility functions are continuous variables, so you would probably wan to assign numbers to ordinal scales for the purpose of making a utility function for them.

  1. Explain your choices, that is, how will the measures provide information on improving the dimension of resilience you selected?

This should be self-explanatory. Imagine you are at an engineering faculty meeting explaining to professors how you are going to assure them they will be protected from another flood.

  1. What kinds of data will be required for each measure? Obviously, I do not expect you to actually have data. Assume that you are designing a plan for data collection. Propose a time period for data collection related to your estimates of the time required for each recommended action. For example, if you recommend training employees to respond to an emergency such as the pipe break in the ECOT, an ORGANIZATIONAL response, what period would you allow for training and what measures (hours, percent of workforce trained to respond, etc.) would you use to assess the effectiveness of the training. If you are monetizing all your TOSE measures, explain how you are relating costs or savings to your selected objectives. Back to the training example, costs could include employee time in training. Monetary benefits could include savings of the direct cost of paying outside contractors to respond, or reduced damage due to early employee response.

Again, do not get carried away. Data might be results of non-destructive tests of ECOT system responses to simulated stresses, historical data of pipe break frequency and projections of reduced frequency after recommend action, emergency response drills, alarm tests. A short description of the measure (a few words) can be put in a new column in the table you started in part 1.

You will also need to propose an expected value for the measure of effectiveness after you have taken the action you proposed to improve your resilience dimension. (Another column in your table. (see in-class exercise from today, posted on CANVAS.) For example, hiring two new maintenance staff to respond to alarms might raise the organizational dimension of robustness from a level of “fair” to “very good.” Where you should define what “fair” and “very good” mean.

  1. Develop a global measure of the resilience dimension you chose for assignment 1 by aggregating the TOSE measures you chose in part 1, above. For ideas about aggregating individual measures into a single measure of read the paper by Cutter et al., 2010, “Disaster Resilience Indicators for Benchmarking Baseline Conditions,” Journal of Homeland Security and Emergency Management, 7. 10.2202/1547-7355.1732, which is posted on Canvas. We will cover one common method for combining different kinds of measurement units using utility functions in class. Or see chapter 12, section 12.1, especially example 12.1. (Caution, you are only developing one global value for your selected resilience dimension, not comparing alternatives.)

You may take one of two approaches to scaling your expected values from part 3 above to a common scale using a utility function. One is graphical. Draw the utility function (please use excel or other program to produce a neat graph) that you can paste into your report. The second option is do actually develop a formula for the utility of a particular measure. Again you want to produce a nice graph using excel or similar. In both cases, clearly provide a title with the name of the measure being scaled, the x-axis should show the numerical range of the measure (be realistic!) and the y-axis label is u(xi) for i = T, O, S, and E measures. Your four utility functions must have the same scale (for example, 0 – 100) although the top value of the range is arbitrary as long as it is the same for all utility functions. The functions themselves can be linear or nonlinear, and have a positive or negative slope, depending on your valuation of the particular measure. For example a utility function for a measure of cost would have a negative slope Then pick off the scaled value, u(xT), u(xO), u(xS), and u(xE) from your graph.

The next step is to assign weights to the scaled expected improvements you will get from each action: wT, wO, wS, wE. For this you will use your best engineering judgement. These are fractions that will add to 1.0. Explain briefly why you assigned each weight.

Calculate the products, u(xi)*w(i) and sum for your index value for the ECOT robustness, rapidity, redundancy, or resourcefulness, depending on which “R” you chose.

 

`               You can display in a table, like

  Technical action Organizational action Social action Economic action
Utility u(xT) u(xO) u(xS) u(xE)
Weight wT wO wS wE
Product u(xT)* wT u(xO)* wO u(xS)* wS u(xE)* wE
“R” index value

 

  1. You are meeting with three other system analysts who have developed their own global measures for the other three resilience dimensions. The four of you are to arrive at a “meta-global” measure of the overall resilience of the ECOT assuming that everyone’s measures have the same scales and units. If weighting factors are fractional and must sum to 1, what weight would you give the global measure you developed in part 4 compared with the others? For example, a “neutral” set of weights is

 

Dimension Robustness Rapidity Redundancy Resourcefulness
Weight factor wRo wRa wRed wRes

 

DEFEND your choice of weight factors.

 

You will propose a new set of weight factors to combine the individual index values for each R into an overall “global” resilience index measure for the ECOT. You are not expected to provide any “R” index except the one you calculated in part 4, ONLY provide the weight values and defend your values in terms of your opinion of their relative contributions to the overall resilience of the ECOT.

 

Dimension Robustness Rapidity Redundancy Resourcefulness
“R” index values

from team members
Weight factor wRo wRa wRed wRes

 

Choose a terrorism incident that occurred within the last three years and answer the following questions: 1. What happened, where did it occur, when did it occur, who was responsible? 2. Was this domestic or international? 3. What was the motivation for the attack? (i.e. religious, political)

The terrorism environment has changed over the last several years. Large scale, organized incidents are difficult to plan; we have seen many incidents carried out by individuals such as vehicles driving into crowds and active shooter incidents. Remember, to be classified as a terrorist incident, there has to be a motive to further a political, social, economic, or religious ideology, if there is not, then it can′t be classified as terrorism (i.e. Las Vegas Shooting). Choose a terrorism incident that occurred within the last three years and answer the following questions: 1. What happened, where did it occur, when did it occur, who was responsible? 2. Was this domestic or international? 3. What was the motivation for the attack? (i.e. religious, political) 4. What can public safety officials do in Indianapolis to prevent this type of attack from occurring?